PLEASE DO NOT USE THE MANUFACTURER'S PACKAGING AS A SHIPPING BOX

As part of our service guarantee, you may return, exchange, or replace any product bought
from us for any reason within 30 days! NOTE: This is  NOT  a warranty form!

PLEASE DO NOT RETURN AN ITEM BEFORE CALLING US!
WE NEED TO MAKE SURE IT GOES BACK TO THE CORRECT SUPPLIER.

  1. Items must be returned in their ORIGINAL CONDITION AND PACKAGING within 30 days of shipment receipt. Shipment costs are non-recoverable & non-refundable.
  2. Complete the information below and include this form with your return. Please include a copy of your packing slip as well.
  3. If your order was paid for with a credit card, the same card will be credited, less card processing fees.
  4. For your protection, we recommend that you send your returns by UPS or Insured Parcel Post
  5. Allow 10-14 business days for your return to be processed.
  6. If you have received an item that was damaged during transit please contact UPS or POST OFFICE to make a claim as appropriate, then contact us for a replacement item.
  7. For questions regarding application and fit of your product please contact us at 1-850-623-1197. Special order and low turnover items may be subject to a restocking fee of up to 20% at my discretion!

Please follow our return guidelines.
Ship
ALL RETURNS UNLESS
        DIRECTED OTHERWISE
to:

MASTERTECH MARINE
4665 Van Horn Rd
Milton, FL 32583


RMA# (If applicable) _________________________

Order number & date _________________________

Your Name __________________________________

Address shipped to___________________________

____________________________________________

____________________________________________

Telephone Number____________________________

Email _______________________________________

Credit Card Number________________________

Expiration       MM______ YY______      CVV_______

Comments: ________________________________

___________________________________________

___________________________________________

___________________________________________

___________________________________________

___________________________________________

___________________________________________

___________________________________________

Would you like us to (please check one):
 
      Replace Item

      Refund / Credit

      Other (please explain in the
       comments)


Reason for Return: (please check one):

       New/Defective

       Wrong item ordered

       Item matched motor & boat
         but not right parts

       Incorrect item received

       Dissatisfied (please explain
         in the comments)

        Other (please explain in the
          comments)



Please DO NOT return products without this form.
This may cause a delay in processing and identification.
Thank you!